Not all HOA software are made equal. Some offer modules that others don’t, while others focus on a specific type of service (i.e. website building). It is important to choose the right software for your HOA, and that often means going for an all-in-one kind of platform.
Here are the features that really matter in HOA software:
1. Accounting and Financial Reporting
Good HOA software should come with accounting capabilities that will allow you to keep track of your finances. It should also provide you with accurate reports as well as the ability to reconcile your bank statements.
2. Communication Tools
A comprehensive communication system will let you keep residents informed using various mediums (emails, push notifications, alerts, etc.). Good software should be able to send messages en masse and individually, too.
3. Event Management
Look for HOA software with a great events management system. With this, you can schedule events on your calendar and maintain an online calendar for residents. It should also help you with the actual event itself, letting attendees register and pay for tickets online.
4. Online Payment System
Offering a convenient method for members to pay their dues online is one way to keep them happy. Great software comes with multiple payment methods, including credit/debit cards and ACH drafts. Members should be able to link their bank details directly to their accounts.
An online payment system is also a good way to reduce delinquent payments, which your software should let you keep track of as well.
5. Online Resident Portal
Go with software that comes with a portal that residents can access online from anywhere. This portal should allow members to update their profile, pay dues, view the events calendar, respond to messages, and access HOA records with a few easy clicks.
6. Resident Database
Your software should let you keep a master list of your members’ information and allow you to search using filters. This includes their names, contact details, profiles, etc. Updating their information should come easy, too.
7. Violations Tracker
Residents will violate the rules every once in a while, so your software should come equipped with a tool to track that information. This is particularly helpful for larger communities where a number of violations can take place all at once or overlap. With this module, you can easily keep track of members’ violations, access their violations history, and send notices.