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Your situation represents one of the most challenging neighborly conflicts, though these families hardly sound like typical neighbors. Often, those who work to improve our community, even if they make mistakes inadvertently, face criticism from onlookers. It’s crucial to document everything meticulously. Additionally, consider sending a friendly letter to all homeowners, reminding them that breaking rules and verbally attacking those tasked with enforcing HOA regulations is not neighborly behavior. You might also need to organize an alternative dispute resolution (ADR) meeting to address issues before they escalate. However, it’s important to note that you can’t act as judge and jury or convene the ADR meeting officially, to avoid accusations of favoritism, etc.
It’s worth investigating whether the rules these families are violating are clearly outlined in the governing documents or lawfully ratified. Clarifying this point in your communication to all homeowners, along with publishing the rules and regulations (R&R’s) and sending the mailing certified, could prove a wise investment for future enforcement and mitigate claims of ignorance.
