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My suggestion is to take a proactive approach and let the debtor know that there are ramifications for untimely payments.
Here is a copied and pasted sample of a pre-audit letter many of my clients use to cause the debtor to honor their obligation promptly:
Here at (__HOA__), we value your residency. We are always looking for ways to better serve you and reduce overhead. That’s why we are working with the NCSPLUS audit department, an accounting and finance firm that is widely used nationwide to assist in the management of accounts receivable. We are working with them to optimize our billing process and enhance our client communications.
The association audit department reviews our accounts regularly to identify any with balances beyond the 30-day payment terms to prevent default. Your account balance must be paid in full by the due date to avoid an additional audit fee charge.
The purpose of this letter is to provide a courteous reminder to keep your account up to date.
If you should receive a Balance Verification Notice, it will include an audit and recovery charge. Please call Accounts Receivable at (800) XXX-XXXX so that we may review your balance, make payment arrangements, and update your account status promptly.
Thank you for your cooperation and for helping us to continue to expand and enhance our service to you.
Sincerely,
Accounts Receivable Management
