Unit B is complaining to the board on behalf of Unit A - Hoa Management .com

Tagged: Member complaints

This topic has 1 reply, 2 voices, and was last updated 7 months, 3 weeks ago by profdan_h.

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May 17, 2024 at 2:59 pm #377848

sunnyvhoam
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Unit A was assessed with damage caused by their negligence. Unit B is complaining to the board on behalf of unit A. Unit B is not a lawyer. How should the board respond?

May 27, 2024 at 11:55 am #377883

profdan_h
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The board can follow the complaints resolution process that the HOA has internally in place. Treat is as a complaint from a homeowner. However, if Unit B is insistent on representing Unit A, it is best to ask Unit A to clarify the issue themselves. This way, the board can avoid involving another party into the issue.
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